Skip to main content
This page lists common error codes you may encounter when using Privy, along with their descriptions and troubleshooting steps.
Encountering an error code that’s not listed here? Tell us what you’d like added in Slack.

​
invalid_native_app_id

Description: Invalid or missing native app identifier for mobile clients Common Causes:
  • Using wrong client ID in your application
  • Native app identifiers not configured in Privy dashboard
  • Using Expo Go without allowlisting host.exp.Exponent
  • Web clients accidentally sending privy-native-app-id header
Troubleshooting:
  • Verify client ID: Double-check that you’re using the correct client ID from your Privy dashboard
  • Configure app client: Ensure you have an app client configured in your Privy dashboard
    • For Expo Go development: Add host.exp.Exponent to your allowed application identifiers in the dashboard

​
invalid_origin

Description: The origin that your requests are coming from has not been allowlisted in your Privy dashboard Common Causes:
  • You are using an appClient (and therefore setting clientId in your PrivyProvider) that is overriding the allowed origins for your application.
  • You haven’t added the origin to your allowed origins in the dashboard.
  • Your request is coming from an iFrame whose parent origin is not allowlisted.
Troubleshooting:
  • If you are using an appClient:
    • Set the allowed origins for your application in the dashboard here.
  • If you are not using an appClient, you can set the allowed origins for your application in the dashboard here.
  • Make sure to add all parent origins of your application to the allowed origins list here.

​
linked_to_another_user

Description: There is a conflict between the current user and an existing user. Common Causes:
  • User previously signed up with Google/Apple OAuth using this email, then tries passwordless email login
  • User tries to update their linked_account to one that’s already taken
  • Importing users with duplicate linked_account
Use case:
  1. A user creates an account with one email ([email protected])
  2. This user links a different email via OAuth ([email protected])
  3. This user then tries to log in with the linked oauth account ([email protected]) using passwordless login, this will fail because this email is not associated with a passwordless login method.
Troubleshooting:
  • Enable login method transfer to allow users to migrate their accounts. Learn more here.
  • Make sure the user is using the correct email address for the login method they are trying to use.

​
failed_to_fetch_jwks_uri_document

Description: Failed to fetch JWKS URI document when configuring JWT authentication Common Causes:
  • Cloudflare or similar security measures blocking Privy from accessing your JWKS endpoint
  • JWKS endpoint not publicly accessible
  • Incorrect JWKS.json structure
  • Firewall or security rules restricting external access to your endpoint
Troubleshooting:
  • Check security configurations: Review your Cloudflare settings or other security configurations that might be blocking external access to your JWKS endpoint
  • Validate JWKS structure: Verify your JWKS.json follows the required structure:
{
  "keys": [
    {
      "kty": "RSA",
      "n": "your-n-value",
      "e": "AQAB",
      "alg": "RS256",
      "kid": "your-key-id",
      "use": "sig"
    }
  ]
}

​
Wallet proxy not initialized

Description: Privy was not able to initialize the wallet proxy to interact with embedded wallets. Common Causes:
  • The application’s origin is not allowlisted
  • The app is not waiting for Privy to reach the ready state
  • The app is not waiting for the wallet to be fully initialized before interacting with it
Troubleshooting:
  • Confirm that the origin is allowlisted in the dashboard here.
  • Ensure that you are waiting for ready here and potentially ready from useWallets here